← All postsSeptember 14, 2026

Exceptional Customer Service: The Difference a Caterer's People Make

Exceptional catering customer service means a real team that answers the phone, remembers your needs, and solves problems before you notice them. Post Exchange Catering's office is open Monday through Friday, 6:00am to 5:00pm, to plan every order with you.

Catering servers in black uniforms and gloves plating salads from chafing dishes at a staffed event

You're not ordering from a website — you're working with people

Online ordering is convenient, and ours is available any time. But when plans change, a room moves or a VIP adds a gluten-free guest, you need a person. Our team is reachable by phone and email Monday through Friday from 6:00am to 5:00pm.

We help with more than food

Need tables, chairs, linens, china, glassware or silverware? We can provide them. Need a bar? We don't hold an alcohol license, but we partner with Raising The Bar and The Rolling Pour and will help coordinate. Need servers? Our staffed events handle buffet or plated service, setup and full cleanup.

Special requests are normal here

Dietary restrictions, individually labeled meals and menu substitutions aren't a hassle — they're part of the job. Tell us as early as possible and we'll build them into the order.

Service that shows up in reviews

Clients give us 4.8 stars on Google, and many reviews mention staff by name. That's the kind of service that comes from a team that has been doing this for more than 30 years.

More from our kitchen

Let’s get together

Good food makes a difference.

Tell us about your next meeting or event. We’ll take care of the details.